At times users need to update the FA status of an outbound document manually. Recently an EXTOL client was using EBI’s Late Status report and an outbound document would not go away. This means the FA was never received from their trading partner.
In the screen shot above, we show how to update an outbound document in the EBI Auditor. By <right clicking> on the outbound EDI group, we can manually update the FA status to ACCEPTED.
Note: It is best to acknowledge at the group level because Functional Acknowledgements (997) are acknowledged at the EDI (GS) group level.
By: Sean Hoppe on