Unable to view Auditor Logs due to Permissions

Unable to view Auditor Logs due to Permissions


Scenario:

User is attempting to view data logs in Auditor without success.

Issue:

Due to how EXTOL Business Integrator was installed under user:root, non-root users do not have ability (permissions) to view logs.

EXTOL error message:


EXTOL EDI Integrator Auditor due to permissions

Resolution:

Place a bactch job on a scheduler to call a chmod routine to give all users read/write/execute recursive permissions (777) to Auditor logs directories



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